Events

Live Events & Webcasts

Upcoming Events

Olympic Champion shares Choices and Habits for Achieving our Goals
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We all suffer from self-doubt and frustration when achievement of personal or business goals elude our grasp.

Sometimes, the idea of “continuous improvement” can seem like an even bigger challenge.

Daniel Caines overcame his own challenges to eventually win World, …

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Past Events

13 Habits of Highly Effective P2P – Global Best Practices
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The “Spend Cycle” or Purchase to Pay, is regarded as the business process most susceptible to systemic process breakdown. Maybe because it touches so many people within and beyond the organization and thus is exposed to behaviors that can increase …

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State of the GBS & Shared Services Industry 2023
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Head of Data Development & Research at SSON Research & Analytics, GBS and Shared Services thought leader, analyst, advisor, consultant and author, Tom Bangemann joined us to share the latest research on the phenomenon that is Global Business Services.
 
 
 
Tom

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Bad Buying, Poor Paying!
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Purchase to Pay – where does it all go wrong?

Too often, we use Purchase to Pay (P2P, PTP) as “code” for Accounts Payable or “Invoice to Pay”. Whether trying to address payment on time challenges, supplier engagement issues, delayed …

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3 Steps to Value-Creation in GBS (and avoiding extinction!) with Rich Dobbs
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None of us can miss the potential seismic changes from the latest wave of technological innovation and commercialization in Generative AI, Large Language Models, ChatGPT, Bard et al . . .

These “waves of change” are accelerating. 

The pace of …

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Delivering on ESG – Defining & Aligning the Key Elements!
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ESG Reporting requirements may be the biggest thing to hit many organizations since Sarbanes-Oxley.

The SEC are requiring public companies to combine ESG reporting with their quarterly financial statement.

This is a challenge.

The EU and many other countries are …

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The S2P “End to End” Process & GPO Journey with Dario Kulic
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87% of Shared Services and GBS organisations see end to end process integration as a top priority for 2023.

But it is a challenging goal.

“Source to Pay” and “Purchase to Pay” have long been regarded as prime candidates for …

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Accelerating Aspiration, Performance and Continuous Improvement
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We know that top performing GBS & Shared Services organizations outperform their peers in cost, quality, productivity, cycle time and agility.

The key to being a top performer is to understand current performance, set a realistic but aspirational goal and …

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4 Levers for Value Creation in Global Business Services
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What does “Value Creation” in GBS really mean? How would your CEO define it?

There is a common aspiration across GBS and Shared Services organizations to shift from a solely cost reduction focus to one of value creation.

Easy to …

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The CISO’s Role in driving Transformation & Continuous Improvement
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We ran a fascinating 30 minute “fireside chat” with Jorge Torres, former Chief Information Security Officer (CISO) at UNICEF to understand the role of the CISO in a business world of conatnt transformation and change, largely centred on information . …

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Optimizing the Procure to Pay Mix with PCards
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We are challenged to simplify and enhance the employee experience whilst optimising the cost, effort and control balance.
 
Here, we discuss the drivers for change and transfomation in Purchase to Pay (P2P), the complex end-to-end process dynamics, the spend categories,

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