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Past Events

Digital Transformation, Shared Services & GBS: Trends, Benchmarks & Insights
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T-Bang: “The Caterpillar has a new Skateboard”

Tom Bangemann is Head of Data Development & Research at SSON Research & Analytics and joined us to share the latest research on Digital Transformation, Shared Services & GBS.

He really did “Write

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3 Horror Stories of Digital Process Transformation
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Most Transformation case studies you hear are the “successes” presented “sunny side up”.

Not this one.

How do we achieve the transformation “Nirvana”, that “promised land” we are told exists which always seems just out of reach?

The answer lies

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Managing Risk in Challenging Conditions
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Post pandemic, just when we thought everything would “calm down”, we have entered a new “perfect storm” of risk.

The pace of technological innovation, economic challenges, supply chain issues, a turbulent global environment and diverging regulations create a need for …

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The 4 Pillars of Operational Excellence
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Stamina, Strength, Efficiency, Agility, Control, Speed . . .

Operational Excellence is the key.

With a turbulent global economy, geopolitical instability and volatile consumer demand, there is a perfect storm that demands Operational Excellence.

Bringing together a co-ordinated focus on …

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13 Habits of Highly Effective P2P – Global Best Practices
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The “Spend Cycle” or Purchase to Pay, is regarded as the business process most susceptible to systemic process breakdown. Maybe because it touches so many people within and beyond the organization and thus is exposed to behaviors that can increase …

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Double Olympian, Daniel Caines – Achieving our Goals
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We all suffer from self-doubt and frustration when our goals elude our grasp.

Sometimes, the idea of “continuous improvement” can seem like an even bigger challenge.

Daniel Caines overcame his own challenges to eventually win World, European and Commonwealth 400m …

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State of the GBS & Shared Services Industry 2023
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Head of Data Development & Research at SSON Research & Analytics, GBS and Shared Services thought leader, analyst, advisor, consultant and author, Tom Bangemann joined us to share the latest research on the phenomenon that is Global Business Services.
 
 
 
Tom

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Bad Buying, Poor Paying!
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Purchase to Pay – where does it all go wrong?

Too often, we use Purchase to Pay (P2P, PTP) as “code” for Accounts Payable or “Invoice to Pay”. Whether trying to address payment on time challenges, supplier engagement issues, delayed …

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3 Steps to Value-Creation in GBS (and avoiding extinction!) with Rich Dobbs
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None of us can miss the potential seismic changes from the latest wave of technological innovation and commercialization in Generative AI, Large Language Models, ChatGPT, Bard et al . . .

These “waves of change” are accelerating. 

The pace of …

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Delivering on ESG – Defining & Aligning the Key Elements!
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ESG Reporting requirements may be the biggest thing to hit many organizations since Sarbanes-Oxley.

The SEC are requiring public companies to combine ESG reporting with their quarterly financial statement.

This is a challenge.

The EU and many other countries are …

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