Upcoming Events
- There are some seductive myths around performance and productivity, which we need to reconsider
- Too many ineffective KPIs, including those which are not “key” and don’t actually contribute to the desired outcome
- Failure to fully appreciate the role and impact of end-to-end business processes
- Too much focus on symptoms rather than root causes and the process defects they represent
- The perennial struggle with “making it happen”, driving action, building productive habits & necessary behavioral change
- Lack of focus on applying the “Pareto Principle” to drive business outcomes fast
It is a complex issue, and not enough time is spent drilling into the core challenges and how best we address them.
Past Events
It looks shiny and contemporary, but there is something missing . . .
We had a great, and massively attended, webcast on 8th July 2021 with our special guest, Steve Fox, former VP Global Business Services at Thermo Fisher Scientific.
You have worked on PO policies, vendor governance, invoice management, electronic invoicing services, P-Cards, V-Cards, end-to-end process governance, e-procurement suites, ERP consolidation, RPA and further digitization, and we have all the data and even a corporate data strategy .… Read More
We had a great session with our special guest, Stuart Worthington, former Internal Controls Manager at Nestle, the world’s largest food company.
Manual controls are a critical problem at the core of risk management and controls transformation. Despite huge investments in digitization, this isn’t going away.… Read More
Read More
What is the Shape of YOUR next ICFR / SOX Deficiency?
69% major corporations have had one or more significant audit deficiencies in the last 2 years.
Financial control and IT control deficiencies remain a major challenge. Despite huge investments in digitization, the problem isn’t going away.… Read More
Read More
In 2020/2021, SSCs are no longer transactional, back-office entities. They are the engine of a successful organization, constantly evolving, diversifying and adding strategic and tactical business value.
Alongside the many other leaders, our CEO and founder, Dan French, will be talking at the Shared Services & Outsourcing Week Winter Europe 2021.… Read More
2020 threw everyone a curved ball with often deadly and economically detrimental consequence. This Online Summit for Leaders in Shared Services examines the fallout from Covid-19 and its impact on shared services. We will examine the strangely positive, and the potentially damaging, and address how our long-term plans are altered.… Read More
Read More
80% of companies claim disappointment with the results of their P2P technology investments.
Source to Pay (S2P) and Purchase to Pay (P2P) rightly get focused attention as processes that can benefit from digitization. This attention is focused with the hope of achieving a particular “aspiration state” for the S2P and P2P process, that typically includes one or more of the following;
- Reduce maverick spend “improve PO compliance”
- Reduce cycle time of process – “make buying simple”
- Reduce cost of goods and services “improve contract compliance and vendor oversight”
- Reduce effort and cost of process operation “eliminate unnecessary (manual) tasks”
- Optimize working capital “agree and execute optimal payment terms”
- Manage risk “maintain visibility over supply, master data, cash, conflicts of interest etc.”
While data is a critical asset for any business, Master Data is the engine of efficiency and effectiveness. Master Data drives transactional processes and is at the core of the Shared Services or Global Business Services model.
Debra R Richardson has helped set up Shared Services functions for the $130bn behemoth that is Verizon, and others, and has focused her career on master data governance, especially Vendor Master Data.
You are very welcome to join our regular live events and webcasts. If there are any topics or issues that you would like us include in the future, please let us know by way of the contact panel.