Events

Live Events & Webcasts

Upcoming Events

The Dunning Kruger Effect & Other Cognitive Biases that Limit Our Performance
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The “Dunning Kruger effect” is a well documented cognitive bias that affects decision making for all of us.
 
The results of Dunning Kruger and other cognitive biases mean that otherwise smart people tend to make plans that can be

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Past Events

Data Analytics & BI – Are We Approaching a Tipping Point?
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Is your analytics strategy already delivering business value at speed?

Or is “cycle time to business insight/value” still an issue of concern for you, your business stakeholders and customers?

We have an explosion of platforms and tools available for our …

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The KPI Paradox & Other Barriers to Performance Improvement
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70% of Transformation initiatives fail to deliver on the business case. Lofty goals for process change and performance improvements are infamous for not being achieved.
 
Why?
 
  • There are some seductive myths around performance and productivity, which we need to reconsider

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Are You Missing Something in Purchase to Pay (P2P)?
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It looks shiny and contemporary, but there is something missing . . .

We had a great, and massively attended, webcast on 8th July 2021 with our special guest, Steve Fox, former VP Global Business Services at Thermo Fisher Scientific.…

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Manual Controls, the “Elephant in the Room” in ICFR Transformation
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We had a great session with our special guest, Stuart Worthington, former Internal Controls Manager at Nestle, the world’s largest food company.

Manual controls are a critical problem at the core of risk management and controls transformation. Despite huge investments …

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“Process” & “Financial Control” meet “Identity” & “Access”, a Perfect Storm for ICFR
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Our recent research and associated webcast on whether we have “Nailed It or Failed It” with internal controls over financial reporting (ICFR) revealed a series of big questions.
 
One of the key issues is how we effectively manage people, identities,

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What is the Shape of YOUR next ICFR / SOX Deficiency?
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What is the Shape of YOUR next ICFR / SOX Deficiency?

69% major corporations have had one or more significant audit deficiencies in the last 2 years.

Financial control and IT control deficiencies remain a major challenge. Despite huge investments …

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SSOW Winter Europe
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In 2020/2021, SSCs are no longer transactional, back-office entities. They are the engine of a successful organization, constantly evolving, diversifying and adding strategic and tactical business value.

Alongside the many other leaders, our CEO and founder, Dan French, will be …

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Global Shared Services Leaders’ Summit 2021
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2020 threw everyone a curved ball with often deadly and economically detrimental consequence. This Online Summit for Leaders in Shared Services examines the fallout from Covid-19 and its impact on shared services. We will examine the strangely positive, and the …

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Digitisation Disappointment in P2P – Behind the Curtain!
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80% of companies claim disappointment with the results of their P2P technology investments.

Source to Pay (S2P) and Purchase to Pay (P2P) rightly get focused attention as processes that can benefit from digitization. This attention is focused with the hope …

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Vendor Master Data Governance & Integrity : 2021 Priorities
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While data is a critical asset for any business, Master Data is the engine of efficiency and effectiveness. Master Data drives transactional processes and is at the core of the Shared Services or Global Business Services model.

Debra R Richardson

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