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Past Events

4 Levers for Value Creation in Global Business Services
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What does “Value Creation” in GBS really mean? How would your CEO define it?

There is a common aspiration across GBS and Shared Services organizations to shift from a solely cost reduction focus to one of value creation.

Easy to …

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The CISO’s Role in driving Transformation & Continuous Improvement
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We ran a fascinating 30 minute “fireside chat” with Jorge Torres, former Chief Information Security Officer (CISO) at UNICEF to understand the role of the CISO in a business world of conatnt transformation and change, largely centred on information . …

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Optimizing the Procure to Pay Mix with PCards
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We are challenged to simplify and enhance the employee experience whilst optimising the cost, effort and control balance.
 
Here, we discuss the drivers for change and transfomation in Purchase to Pay (P2P), the complex end-to-end process dynamics, the spend categories,

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Success Strategies for the Intercompany Global Process Owner (GPO)
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Intercompany gets much less attention than O2C, R2R and P2P, but this process is responsible for a high proportion of finance transaction activity and has a massive impact on overall corporate revenue, cost, working capital, tax and product profitability.

Effective

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Enhance P2P and O2C Performance & Impact – Working Better Together
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Continuous Process Improvement or Digital Transformation? It is not EITHER/OR . . .

While you develop your digital innovation & transformation programs there are small changes you can make to drive immediate gains in process efficiency/effectiveness, operational excellence and the

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The 6 Data Challenges Inhibiting Excellence and Agility in Finance – APQC
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We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and that our transformation and redemption is around the corner.

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Five Bear Traps to Avoid in Process Mining
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Process Mining, or technically “mining for data about process execution” is a hot topic for Finance leaders, Global Business Services executives and CIOs today.

Process Mining can provide effective support to Process Excellence, Transformation & Business Change initiatives by exposing …

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ICFR – Are You Driving in Poor Visibility?
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Ensuring effective and efficient Internal Control over Financial Reporting (ICFR) is a challenge at the best of times.

Our business risks are exposed through the interactions between our processes, people, third parties, applications and technologies. ICFR is a relevant topic …

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Global Process Ownership – Overcoming The 5 BIG Challenges
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Shelley Davies – Global Process Excellence and Automation at Anglo American
Steve Fox – former VP Global Business Services at Thermo Fisher Scientific
Dan French – Fonder & CEO at Consider Solutions

“Global Process Owner” is the “role du jour” …

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Procure to Pay (P2P) “Unplugged” – Sometimes Less is More
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“Automation makes Bad, Worse, Faster”  – a thought provoking observation from technology leaders at one of the world’s largest retail businesses.

The first rule of any technology used in a business is that automation applied to an efficient process operation …

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