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Transforming a global business on a whole new technology stack is no small feat.
Is there a single master stroke, a killer strategy, a silver bullet to success?
“We always hope for the easy fix: the one simple change that …Read More
Digital transformation of core business processes is marching forwards. Businesses everywhere are looking to transform customer and supplier relationships and the complex processes that connect them to product and service …Read More
Over 500 organisations responded to our 2019 Global Purchase to Pay/Source to Pay Survey. This was no small feat – our aim was to build a comprehensive, unbiased …Read More
In large global businesses, we spend a lot of time on strategy, organisation, leadership, change management, process, and technology, amongst other things. We invest energy into thinking about …Read More
We have hosted a number of discussions sharing research that Shared Services leaders are focussed on driving their reputation from a purely cost saving focus to one of …Read More
Risk management has grown to be a key discipline in all areas of business, from strategy, operations, finance, sales & marketing, HR, product management, manufacturing, supply chain, customers …Read More
One of the biggest inhibitors to end-to-end process transformation and optimization in Shared Services is not the lack of available automation. Rather, the challenge is aligning stakeholders and participants across the end-to-end process and the value chains that connect …Read More
It is no longer enough for businesses to be viewing risk management as an after the fact assessment or compliance exercise. At a time where markets, consumers, ecosystems, business models and processes are undergoing massive change, we need a better …Read More
Shared Services and Global Business Services started out with an efficiency promise of centralization, simplification, standardization and automation. Competing and sometimes co-operating with outsourced providers, many started with a ‘Lift & Shift’ of regional capabilities into one or many central …Read More