Past Events

Optimising financial processes

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The 4 Pillars of Operational Excellence


Stamina, Strength, Efficiency, Agility, Control, Speed . . .

Operational Excellence is the key.

With a turbulent global economy, geopolitical instability and volatile consumer demand, there is a perfect storm that demands Operational Excellence.

Bringing together a co-ordinated focus on customer experience, employee experience, end-to-end process alignment, innovation & continuous improvement, operational excellence is the foundation of peak performance for any business.

We talked with Bogdan Stefan about these 4 Pillars and what’s needed to build and sustain them.

Bogdan has a wealth of experience across the Retail, FMCG, Technology and Manufacturing sectors in finance and operational processes, continuous improvement, operational excellence, program management and shared services/global business services.

There is no time to lose in the pursuit of Operational Excellence!