COVID-19 has been big test for the resilience and agility of GBS and Shared Services organisations as well as business as a whole.

Many have met the challenge head-on and achieved more than anyone expected In short time frames.

Recovery from this crisis, however, will not be a return to normal.… Read More

Effective risk management is a key requirement for a major public company at any time. The current crisis, changing working patterns and the related economic challenges has raised the priority of this still further for every CFO.

But there are some systemic problems with current approaches to financial risk management.… Read More

CFO’s and Treasurers worldwide are looking to preserve liquidity and keep a tight rein on cash in the current volatile business times. This situation will not change any time soon and even is likely to be part of the “New Normal”.… Read More

This is our 3^rd “Pop-Up” webinar in our “Isolation Series”, designed to keep our minds on the “Important” as well as “Urgent” in these surreal times.

In a prolonged period of ultra-low interest rates, we have entered this crisis period where “Cash is not only King, it is President and Prime Minister ” and Credit, credit terms and Accounts Receivable are on the front line of operational decisions.… Read More

After the initial crisis response, what do we need to consider and what are the next set of decisions we need to take?

As we settle in for a longer, bumpier ride than we might have expected, we need to hold on and not lose our head!… Read More

18th March: 4pm London, 9am Pacific, 12pm Eastern, 5pm CET

What is the future of Business Services, Shared Services and even the CIO/IS organisation in the “Roaring 20’s”?

They might not seem so roaring right now, but there is no time like the present to consider this question, maybe through a fresh lens…

I’m sure many of you, like us, have had meetings and business travel cancelled/changed and even work-life practices are being turned upside down for many.… Read More

Transforming a global business on a whole new technology stack is no small feat.

Is there a single master stroke, a killer strategy, a silver bullet to success?

“We always hope for the easy fix: the one simple change that will erase a problem at a stroke.… Read More

27th February: 4pm London, 8am Pacific, 11am Eastern, 5pm CET

Digital transformation of core business processes is marching forwards. Businesses everywhere are looking to transform customer and supplier relationships and the complex processes that connect them to product and service delivery.… Read More

23rd January, London 4pm, Paris 5pm, San Francisco 8am, New York 11am

Over 500 organisations responded to our 2019 Global Purchase to Pay/Source to Pay Survey. This was no small feat – our aim was to build a comprehensive, unbiased (by any specific product marketing agenda), truly global survey for those responsible for Source to Pay, Purchase to Pay or sub processes (Source to Contract, Invoice to Pay etc).… Read More

10th December, London 3.30pm, Paris 4.30pm, San Francisco 7.30am, New York 10.30am

In large global businesses, we spend a lot of time on strategy, organisation, leadership, change management, process, and technology, amongst other things. We invest energy into thinking about skillsets.… Read More