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What is the future of Business Services, Shared Services and even the CIO/IS organisation in the “Roaring 20’s”?
They might not seem so roaring right now, but there is no time like the present to consider this question, maybe through a fresh lens…
I’m sure many of you, like us, have had meetings and business travel cancelled/changed and even work-life practices are being turned upside down for many.… Read More
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Digital transformation of core business processes is marching forwards. Businesses everywhere are looking to transform customer and supplier relationships and the complex processes that connect them to product and service delivery.… Read More
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Over 500 organisations responded to our 2019 Global Purchase to Pay/Source to Pay Survey. This was no small feat – our aim was to build a comprehensive, unbiased (by any specific product marketing agenda), truly global survey for those responsible for Source to Pay, Purchase to Pay or sub processes (Source to Contract, Invoice to Pay etc).… Read More
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In large global businesses, we spend a lot of time on strategy, organisation, leadership, change management, process, and technology, amongst other things. We invest energy into thinking about skillsets.… Read More
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We have hosted a number of discussions sharing research that Shared Services leaders are focussed on driving their reputation from a purely cost saving focus to one of value creation.… Read More
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Risk management has grown to be a key discipline in all areas of business, from strategy, operations, finance, sales & marketing, HR, product management, manufacturing, supply chain, customers and intermediaries – the list goes on.… Read More
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One of the biggest inhibitors to end-to-end process transformation and optimization in Shared Services is not the lack of available automation. Rather, the challenge is aligning stakeholders and participants across the end-to-end process and the value chains that connect the business to its customers, suppliers and ecosystems.… Read More
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