Something to Consider June 2019 1
The rapid deployment of RPA has ushered in a new age of productivity and companies that have successfully deployed it are achieving unprecedented levels of efficiency in well suited tasks, but therein lies the challenge: Task vs Process.
RPA is just the first step on the road to Intelligent Automation that goes beyond just isolated repetitive tasks towards a larger repertoire of process innovation and transformation.
Technologies are constantly improving and become usable for non specialists, moving into adding business value from improving strategy, decision making and creating opportunities. However, failure to spend enough time assessing the suitability of your automation opportunities can have the opposite of the desired increased efficiency and effectiveness.
As the lighthearted image below demonstrates, we have learned a lot from the RPA experience; the theory versus reality.
Our article of the week discusses the importance of businesses being prepared for automating processes and the expanded opportunities of the potential of broader Intelligent Automation, which you can find here. With thanks to XKCD and Ralph Aboujaoude Diaz for the image and refinement.