Newsletters

Posted on:

Rich Dobbs of Kimberly Clark assesses “GBS Extinction” Risk


None of us can miss the potential seismic changes from the latest wave of technological innovation and commercialization in Generative AI, Large Language Models, ChatGPT, Bard et al . . .

These “waves of change” are accelerating. 

The pace of …

Read More
Posted on:

Why is Behavioural Change SO HARD with Process & Digital?


“Thinking is to humans as swimming is to cats”.

 We can do it, but we would rather not!

I listened to a fascinating podcast today and I was reminded of this great quote from the psychologist Daniel Kahneman whose book …

Read More
Posted on:

‘Getting the Data Right’ is Key to Financial Performance


A number of discussion themes collided this week. 

Since I don’t believe in coincidences, I thought I would share the common thread.

An article in CFO Dive “scratched an itch” that is getting quite a lot of attention right now.…

Read More
Posted on:

Data: Better to Answer ONE Business Question Right . . . .


Debates amongst data experts are raging.

You hear that “data is our most important business asset”.

I thought it was people?

Maybe it depends . . .

An interesting and relevant article from Randy Bean and Allison Sagraves, asks “Is

Read More
Posted on:

Better to Answer ONE Business Question Right . . . .


Debates amongst data experts are raging.

You hear that “data is our most important business asset”.

I thought it was people?

Maybe it depends . . .

An interesting and relevant article from Randy Bean and Allison Sagraves, asks “Is

Read More
Posted on:

“Failosophy” – If at first you don’t succeed . . .


We were all taught from childhood and beyond that we need triumph over adversity and succeed through failure.  

It is a central tenet of what we learn in business.

“Fail Fast” . . .

I am sure you have, like …

Read More
Posted on:

Shared Services & GBS Industry Benchmarks


We have had a deluge of requests for more information on some of the Shared Services and GBS benchmarks that Naomi Secor shared on a webcast with us a few weeks back.

Naomi, the leading light behind SSON Research & …

Read More
Posted on:

ESG meets Integrated Business Processes & S2P/P2P, with Martin & Dario


Two big topics collide this week as the Northern Hemisphere Spring has almost “sprung”.

  • Environmental, social, and corporate governance (ESG) may be the biggest corporate reporting requirement to hit CFOs since the heady days of Sarbanes-Oxley (SOX).  

  • End-to-End business process

Read More
Posted on:

Increasing Demands on Risk Management & ICFR


Just when we thought things were back to some form of stability, we have rampant inflation, continued supply chain issues, raw material price volatility, rising interest rates, tightening credit, increasing ESG demands, bank “fragility” . . . .  and breathe …

Read More
Posted on:

SSOW & Driving Value with “End-to-End” Processes & Behaviors


So, half you will recoil at my spelling of “behaviours” – but I am in the US this week. That’s my excuse and I’m sticking to it!

And anyway, why do we have different spellings in the same language?

I …

Read More