If you haven’t noticed yet, the current crisis has created a wealth of opportunity for fraudsters and other ne’er-do-wells.

Every finance, shared services and GBS executive I have talked to since the start of the crisis has reported a much …

Despite the fact that Global Business Services and Shared Services were originally constructed to drive cost savings through centralization and standardization, there is growing evidence that the case for action is no longer purely cost reduction.

Our own research with …

I recently spoke at and attended the very insightful North American Shared Services Leaders’ Summit in Atlanta. Once again, I learned a lot, met some inspiring people, shared experiences, laughed, and paused for thought.

It was a privilege to speak …

I think this image says so much about decision making, risk management and performance. The ocean race, or business or life, is not about “avoiding risk” but managing it. We can’t always choose the weather, but we need to make …

Whether you are a leader in Finance, Shared Services, IT, Risk management, Audit or Compliance, the promise of everything getting simpler has become a haunting concept. It’s not just the general promise of technology, it goes far beyond that to …

It was a privilege to co-chair the Shared Services’ Leaders Summit in Chicago last week. The event was great fun and very thought provoking. I have had many messages to the same effect, so it seems the feeling was mutual!…

Are you getting the expected value from your ERM implementation?

There is a growing focus on Enterprise Risk Management (ERM) as a framework for effective management decision making to optimise business results. We observe 3 major challenges to making ERM …

In 1983, Isaac Asimov was asked to predict the world of 2019, 35 years into his future. It is weirdly disorienting to read his words, somewhat akin to reading George Orwell’s “1984” if you were around to enjoy that serendipity.…

Talent

There is a gap in skills between what we aspire to and what we are, and what we have. How will finance leaders re-invent themselves to embrace and exploit the full potential of new digital technologies, insights, intelligence, and …

Sourcing, Procurement & Supply

In addition to end-to-end process thinking with “Source to Pay” global process initiatives, there is considerable focus on procurement transformation to speed the process up, drive down barriers, reduce complexity and deliver more value. Agile Procurement …