Here you’ll find our opinions, viewpoints and rants. But don’t forget to add your comments – good or bad – on anything you like or loathe. We value your feedback.
If you haven’t noticed yet, the current crisis has created a wealth of opportunity for fraudsters and other ne’er-do-wells.
Every finance, shared services and GBS executive I have talked to since the start of the crisis has reported a much …Read More
Despite the fact that Global Business Services and Shared Services were originally constructed to drive cost savings through centralization and standardization, there is growing evidence that the case for action is no longer purely cost reduction.
Our own research with …Read More
I recently spoke at and attended the very insightful North American Shared Services Leaders’ Summit in Atlanta. Once again, I learned a lot, met some inspiring people, shared experiences, laughed, and paused for thought.
It was a privilege to speak …Read More
I think this image says so much about decision making, risk management and performance. The ocean race, or business or life, is not about “avoiding risk” but managing it. We can’t always choose the weather, but we need to make …Read More
Whether you are a leader in Finance, Shared Services, IT, Risk management, Audit or Compliance, the promise of everything getting simpler has become a haunting concept. It’s not just the general promise of technology, it goes far beyond that to …Read More
It was a privilege to co-chair the Shared Services’ Leaders Summit in Chicago last week. The event was great fun and very thought provoking. I have had many messages to the same effect, so it seems the feeling was mutual!…Read More
Are you getting the expected value from your ERM implementation?
There is a growing focus on Enterprise Risk Management (ERM) as a framework for effective management decision making to optimise business results. We observe 3 major challenges to making ERM …Read More
In addition to end-to-end process thinking with “Source to Pay” global process initiatives, there is considerable focus on procurement transformation to speed the process up, drive down barriers, reduce complexity and deliver more value. Agile Procurement …Read More