Thinking

Here you’ll find our opinions, viewpoints and rants. But don’t forget to add your comments – good or bad – on anything you like or loathe. We value your feedback.

Burning Down The House!
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Last week saw a great virtual audience and speakers at Global Shared Services Leaders’ Summit 2021 courtesy of Susie, Sally, Sarah, Josh and the team at SharedServicesLink. You can get access to all the presentations at the end of this …

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Have we “Nailed It or Failed It” with ICFR?
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According to a recent Deloitte survey 69% of organizations have suffered multiple Internal Control over Financial Reporting (ICFR) and SOX deficiencies in the past two years. This is a worrying statistic and one that isn’t likely to improve unless action …

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Driving GBS Performance with Data … It’s Time We Got a Grip!
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Global Business Services (GBS) and Shared Services leaders have always been challenged with delivering cost reductions. greater productivity, shorter cycle times, improved cash flow and, in the main, have delivered on these objectives.

“Next Generation GBS”

However, this is not …

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Digitisation Disappointment in Purchase to Pay (P2P)
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The process for Sourcing and Buying “Stuff” (goods and services) in a business, whether Direct (input to the supply chain of the product or service delivered to customers) or Indirect (required for the running of the business).

Source to Pay …

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Vendor Master Data Governance & Integrity: 2021 Priorities
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The COVID crisis has accelerated digital transformation. Organizations have had to adapt to de-facto behavioral changes. Remote, separated work has become the norm and more contactless interfaces and interactions have raised the bar on digital integration and enhanced process efficiency. …

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The 8 Traps in Change & Transformation
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In a recent survey, 75% of business leaders agreed that the business emphasis is now shifting, as a result of the crisis, from enterprise-wide transformation initiatives to more targeted process change and continuous improvement.

Our research showed that some of …

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What COVID has taught us about Behavioural Change
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Over the past 9 months, we’ve all experienced a fundamental change in habits and behaviors. Some people found these changes immediately beneficial. some made the conscious decision to embrace them, whilst others have found it stressful and difficult. For many, …

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Is your Data Strategy an “Island”, a “Bridge” or a “Rapid Response Team?
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As an organization, you are certainly planning or rolling out an enterprise-wide data strategy. You probably have done anything from setting up a lab, building data lakes, acquiring analytics and process mining platforms to hiring/contracting the appropriate staffing for it. …

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You Are Right! It’s Not Rocket Science!
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There are so many challenges in today’s complex global business processes that it can be difficult to know where to begin. Ownership, functional lines, geographic scope, legal and compliance obligations, understanding, systems complexity, data, governance, even “what good looks like” …

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3 Procure to Pay Challenges to Overcome
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Procurement, Procure to Pay (P2P) and Global Business Services (GBS) Leaders face many challenges when it comes to the end-to-end Procure to Pay process. Cash flow, resource allocation, transaction volume, usability of the data they have, value of the technology …

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