Thinking

Here you’ll find our opinions, viewpoints and rants. But don’t forget to add your comments – good or bad – on anything you like or loathe. We value your feedback.

The Paradox of Performance Improvement – KPIs, Behavior & Other Barriers
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This is a much misunderstood and under-explored topic that affects us all in driving transformation, change and overall business performance.

70% of Transformation initiatives fail to deliver on the business case. Lofty goals for process change and performance improvements are …

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What Are You Missing in Purchase to Pay (P2P)?
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“It’s not that hard. Just pay the invoice.” I am sure that similar comments ring true in your own experience. And, whilst you feel like banging your head against a brick wall, you could easily argue that there is a …

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Manual Controls and ICFR Transformation – The Nestlé Experience
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After many years of focus on controls automation, the issue of residual manual controls has never been more pressing for global businesses. Maybe the agility we exhibited in rapid process change and digitization during the COVID pandemic has added to …

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ICFR Transformation – Aligning Global Processes with Identity & Access
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Webcast Synopsis – April 28th 2021

69% major corporations have had one or more significant audit deficiencies in the last 2 years.

Financial control and IT control deficiencies remain a major challenge. Despite huge investments in digitization, the problem …

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“Received Wisdom” and the Art of Pareto
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In the era of ever-increasing need for business transformation at speed it is remarkable how often strategic projects and technology are embraced based on “received wisdom”.

How often do we genuinely assess for potentially better, quicker and more effective options.…

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Burning Down The House!
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Last week saw a great virtual audience and speakers at Global Shared Services Leaders’ Summit 2021 courtesy of Susie, Sally, Sarah, Josh and the team at SharedServicesLink. You can get access to all the presentations at the end of this …

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Have we “Nailed It or Failed It” with ICFR?
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According to a recent Deloitte survey 69% of organizations have suffered multiple Internal Control over Financial Reporting (ICFR) and SOX deficiencies in the past two years. This is a worrying statistic and one that isn’t likely to improve unless action …

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Driving GBS Performance with Data … It’s Time We Got a Grip!
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Global Business Services (GBS) and Shared Services leaders have always been challenged with delivering cost reductions. greater productivity, shorter cycle times, improved cash flow and, in the main, have delivered on these objectives.

“Next Generation GBS”

However, this is not …

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Digitisation Disappointment in Purchase to Pay (P2P)
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The process for Sourcing and Buying “Stuff” (goods and services) in a business, whether Direct (input to the supply chain of the product or service delivered to customers) or Indirect (required for the running of the business).

Source to Pay …

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Vendor Master Data Governance & Integrity: 2021 Priorities
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The COVID crisis has accelerated digital transformation. Organizations have had to adapt to de-facto behavioral changes. Remote, separated work has become the norm and more contactless interfaces and interactions have raised the bar on digital integration and enhanced process efficiency. …

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