Thinking

Here you’ll find our opinions, viewpoints and rants. But don’t forget to add your comments – good or bad – on anything you like or loathe. We value your feedback.

ICFR Transformation – Aligning Global Processes with Identity & Access
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Webcast Synopsis – April 28th 2021

69% major corporations have had one or more significant audit deficiencies in the last 2 years.

Financial control and IT control deficiencies remain a major challenge. Despite huge investments in digitization, the problem isn’t going away.… Read More

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“Received Wisdom” and the Art of Pareto
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In the era of ever-increasing need for business transformation at speed it is remarkable how often strategic projects and technology are embraced based on “received wisdom”.

How often do we genuinely assess for potentially better, quicker and more effective options.

After all, what is the essence of innovation?… Read More

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Burning Down The House!
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Last week saw a great virtual audience and speakers at Global Shared Services Leaders’ Summit 2021 courtesy of Susie, Sally, Sarah, Josh and the team at SharedServicesLink. You can get access to all the presentations at the end of this short treatise.… Read More

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Have we “Nailed It or Failed It” with ICFR?
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According to a recent Deloitte survey 69% of organizations have suffered multiple Internal Control over Financial Reporting (ICFR) and SOX deficiencies in the past two years. This is a worrying statistic and one that isn’t likely to improve unless action is taken.… Read More

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Driving GBS Performance with Data … It’s Time We Got a Grip!
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Global Business Services (GBS) and Shared Services leaders have always been challenged with delivering cost reductions. greater productivity, shorter cycle times, improved cash flow and, in the main, have delivered on these objectives.

“Next Generation GBS”

However, this is not enough for the truly aspirational GBS Leaders who oversee the most ambitious GBS organizations. … Read More

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Digitisation Disappointment in Purchase to Pay (P2P)
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The process for Sourcing and Buying “Stuff” (goods and services) in a business, whether Direct (input to the supply chain of the product or service delivered to customers) or Indirect (required for the running of the business).

Source to Pay (S2P), Purchase to Pay (P2P) rightly gets focused attention as and end to end value stream, or process, that can benefit from transformation and digitization.… Read More

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Vendor Master Data Governance & Integrity: 2021 Priorities
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The COVID crisis has accelerated digital transformation. Organizations have had to adapt to de-facto behavioral changes. Remote, separated work has become the norm and more contactless interfaces and interactions have raised the bar on digital integration and enhanced process efficiency. We have learned too that data is the glue that binds digital transformation to effective process execution.… Read More

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The 8 Traps in Change & Transformation
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In a recent survey, 75% of business leaders agreed that the business emphasis is now shifting, as a result of the crisis, from enterprise-wide transformation initiatives to more targeted process change and continuous improvement.

Our research showed that some of the biggest transformational challenges remain present whether you choose to “Go Large” or go “Small, Incremental and Continuous”.… Read More

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What COVID has taught us about Behavioural Change
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Over the past 9 months, we’ve all experienced a fundamental change in habits and behaviors. Some people found these changes immediately beneficial. some made the conscious decision to embrace them, whilst others have found it stressful and difficult. For many, there has been a “mask of calm” covering true feelings.… Read More

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Is your Data Strategy an “Island”, a “Bridge” or a “Rapid Response Team?
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As an organization, you are certainly planning or rolling out an enterprise-wide data strategy. You probably have done anything from setting up a lab, building data lakes, acquiring analytics and process mining platforms to hiring/contracting the appropriate staffing for it. You may even have appointed a “Chief Data and Analytics Officer”

You already know that it takes time and effort to bridge the gap between what that data strategy is designed to achieve and the direct needs of the business leaders and process owners to exploit data insights to optimize and transform operations today.… Read More

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