Newsletters

On a regular basis we inform you via a Newsletter on interesting topics and events from the field. Not discriminating on source, we strive to give you value content on the topics we care about in our professional lives.

Execution and the “Knowing-Doing Gap” . . .
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Execution and the “Knowing-Doing Gap”

If you have been to London and made at least one trip on the London Underground, you will have heard and seen the famous ‘Mind the Gap’ announcements and signs.

To be clear, this is …

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Accounting is deterministic. LLMs are probabilistic. Your job is both . . .
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Much of Accounting is deterministic. LLMs are probabilistic. Your job is probably both.

Do you know which elements of the job are deterministic and which are probabilistic?

Whether it’s your own job, the roles of your team members or if …

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2026 Global Business Services (GBS) Key Issues & Priorities
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Global Business Services (GBS) – Strategy, Key Issues & Priorities

There is no shortage of commentary on the opportunities presented by technology, and AI specifically.

Global Business Services (GBS) under all its many guises is, together with the CIO, CDIO,

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Artificial Intelligence or Abdicated Cognition?
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Artificial Intelligence or Abdicated Cognition?

We have all heard the old (😉) adage that “AI Won’t Take Your Job but Someone Using AI Will”.

The reality is a little counter-intuiitve, and Sol Rashidi wrote an excellent piece that gets to …

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Accelerating Business Outcomes with Digital and AI-enabled Transformation
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Accelerating Business Outcomes with Digital and AI-enabled Transformation

Despite a few “Planes, Trains and Automobiles” experiences (think Steve Martin & John Candy 😉), Steve Fox and I made it to the 30th anniversary Shared Services & Outsourcing Week (SSOW)

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Transformation Success: Hearts, Minds & Bananas!
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Hearts, Minds and Bananas . . .

I was drawn to a piece from Iain Campbell McKenna that started with the assertion about CPOs (Chief Procurement Officers, not Chief People Officers, although the lesson applies equally).

Iain states that “Some

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Buddha and the “Enterprise Value Stream”
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Buddha and the “Enterprise Value Stream”

I need to thank Brent Dykes this week.

He shared an ancient Buddhist parable. (Don’t worry, this won’t get heavy 😉)

He described the challenges in understanding, and misunderstanding, the full perspective and “story” …

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Real Enterprise Value Lives Between The Silos
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“Real enterprise value lives between the silos”.

This single comment in a recent discussion lit me up . . .

It articulated something that I continue to experience but have yet to find the right words . . .

The

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“Unclaimed Property” or “Lost Property”?
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If the phrase “unclaimed property” gets you thinking of that perpetually unmanned desk at the airport for finding lost bags, you are fortunate  . . . 😉

If you are in Finance & Accounting in the US, or have US …

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The Second Biggest Productivity Drag – Master Data . . .
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The Second Biggest Productivity Drag . . .

Productivity, as I have discussed before, is a much-misunderstood and misrepresented topic.

Individual task productivity rarely scales to P&L impact (economic productivity).

I will never forget the CFO who taught me this …

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