At least now I know I’m not the only one thinking it!

Recognise this? “We’re drowning in real-time virtual interaction technology, from Zoom to Slack to Teams, plus group texting, WeChat, WhatsApp, and everything in between.”

Oh! And email . …

Japanese culture has infused many areas of our life and work for the better.

From music, food, art, poetry, fashion, philosophy, business . . .  

If you have young teen kids, then Anime and Manga art and video will be …

I will be brief.

Thank you for your support over the past year, customers, friends, colleagues . . . .

This is always a bittersweet time of year as we spare a thought for so many who are so much …

We talk a lot about “driving value” for our businesses, but what does that really mean?

How would your CEO define it?

There is a common aspiration across GBS and Shared Services organizations, as well as in Finance, Procurement and …

In every survey of business leaders you read, exploiting data for more effective decision making is rated as one of the TOP priorities.

This is reflected in investments in data architectures and technologies.

But the same business leaders report that …

I had a great conversation with a GBS leader on this topic. I share the recording of this below.

“Colleagues in P2P, Procurement Operations and Accounts Payable are working their Christmas baubles off to respond to the demands of management, …

Best wishes to all our US colleagues who are still waist deep, or recovering from, the Thanksgiving turkey dinner (vegetarian options are available!).

Meanwhile, the international business and technology community finds itself with two business days running at a slightly …

Dr Tom Gruber is a former Stanford AI researcher, AI product designer and entrepreneur, co-founder and Head of Design for the team that created Siri, then an Apple executive and subsequently a board advisor and chief scientist to AI enabled …

“End to end process” alignment, simplification, integration and digitisation is a big element of the “cost vs value” debate that has been running in Global Business Services (GBS) and Finance Operations circles for some time.

Given that GBS, …

I read an interesting research report from SAP (other software vendors are available 😉) and Oxford Economics this week.

Focused on challenges and successes of both the “Best” and “The Rest” in Procurement Transformation, it raises issues that span far …