Past Events

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SSOW Winter Europe


In 2020/2021, SSCs are no longer transactional, back-office entities. They are the engine of a successful organization, constantly evolving, diversifying and adding strategic and tactical business value.

Alongside the many other leaders, our CEO and founder, Dan French, will be …

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Global Shared Services Leaders’ Summit 2021


2020 threw everyone a curved ball with often deadly and economically detrimental consequence. This Online Summit for Leaders in Shared Services examines the fallout from Covid-19 and its impact on shared services. We will examine the strangely positive, and the …

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Digitisation Disappointment in P2P – Behind the Curtain!


80% of companies claim disappointment with the results of their P2P technology investments.

Source to Pay (S2P) and Purchase to Pay (P2P) rightly get focused attention as processes that can benefit from digitization. This attention is focused with the hope …

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Vendor Master Data Governance & Integrity : 2021 Priorities


While data is a critical asset for any business, Master Data is the engine of efficiency and effectiveness. Master Data drives transactional processes and is at the core of the Shared Services or Global Business Services model.

Debra R Richardson

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What the COVID experience is teaching us about Behavioral Change


“What the COVID experience is teaching us about Behavioral Change”

What can we learn from this year about organizing ourselves individually and collectively for success?

2020 has created a global change in habits and behaviors, whether or not we asked …

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8 Hidden Traps in Process Change, Continuous Improvement & Transformation


In a recent survey we ran in the heat of COVID summer, 75% of Shared Services and GBS leaders agreed that the business emphasis is now shifting, as a result of the crisis, from large scale transformation initiatives to more …

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7 Steps to Data Driven Business Processes


7 Steps to Data Driven Business Processes

As a multi-function Global Business Services Leader, Steve Fox knows a thing or two about global business processes and “managing with data”.

But even he agrees that these challenging aspirations in major businesses, …

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Digitizing Risk Management & Control Beyond COVID


Impact of Post-Modern ERP landscapes and Cloud Applications

Following on from our highly successful S/4HANA enabled Transformation webcast with Dr Hermann Schuster, Chief Digital Officer at Arlanxeo, this webcast aimed to dig deeper and answer the question: “how do we …

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Addressing User Access Risk: From Probable Threat to Managed Control


“The sudden rise in focus on attestation over user access is linked to the fact that PCAOB Audit Firm Inspections last year were very hot on this issue and so external audit firms have been taking a firm line on

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Moving the Needle on GBS Performance In Crisis Recovery


COVID-19 has been big test for the resilience and agility of GBS and Shared Services organisations as well as business as a whole.

Many have met the challenge head-on and achieved more than anyone expected In short time frames.

Recovery …

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