We know that top performing GBS & Shared Services organizations outperform their peers in cost, quality, productivity, cycle time and agility.
The key to being a top performer is to understand current performance, set a realistic but aspirational goal and …Read More
What does “Value Creation” in GBS really mean? How would your CEO define it?
There is a common aspiration across GBS and Shared Services organizations to shift from a solely cost reduction focus to one of value creation.
Easy to …Read More
We ran a fascinating 30 minute “fireside chat” with Jorge Torres, former Chief Information Security Officer (CISO) at UNICEF to understand the role of the CISO in a business world of conatnt transformation and change, largely centred on information . …Read More
Intercompany gets much less attention than O2C, R2R and P2P, but this process is responsible for a high proportion of finance transaction activity and has a massive impact on overall corporate revenue, cost, working capital, tax and product profitability.
Effective …Read More
Continuous Process Improvement or Digital Transformation? It is not EITHER/OR . . .
While you develop your digital innovation & transformation programs there are small changes you can make to drive immediate gains in process efficiency/effectiveness, operational excellence and the …Read More
We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and that our transformation and redemption is around the corner.
Process Mining, or technically “mining for data about process execution” is a hot topic for Finance leaders, Global Business Services executives and CIOs today.
Process Mining can provide effective support to Process Excellence, Transformation & Business Change initiatives by exposing …Read More
Ensuring effective and efficient Internal Control over Financial Reporting (ICFR) is a challenge at the best of times.
Our business risks are exposed through the interactions between our processes, people, third parties, applications and technologies. ICFR is a relevant topic …Read More
Shelley Davies – Global Process Excellence and Automation at Anglo American
Steve Fox – former VP Global Business Services at Thermo Fisher Scientific
Dan French – Fonder & CEO at Consider Solutions
“Global Process Owner” is the “role du jour” …Read More