Past Events

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Vendor Master Data Governance & Integrity : 2021 Priorities


While data is a critical asset for any business, Master Data is the engine of efficiency and effectiveness. Master Data drives transactional processes and is at the core of the Shared Services or Global Business Services model.

Debra R Richardson has helped set up Shared Services functions for the $130bn behemoth that is Verizon, and others, and has focused her career on master data governance, especially Vendor Master Data.

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What the COVID experience is teaching us about Behavioral Change


“What the COVID experience is teaching us about Behavioral Change”

What can we learn from this year about organizing ourselves individually and collectively for success?

2020 has created a global change in habits and behaviors, whether or not we asked for it.… Read More

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8 Hidden Traps in Process Change, Continuous Improvement & Transformation


In a recent survey we ran in the heat of COVID summer, 75% of Shared Services and GBS leaders agreed that the business emphasis is now shifting, as a result of the crisis, from large scale transformation initiatives to more targeted process change and continuous improvement.… Read More

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7 Steps to Data Driven Business Processes


7 Steps to Data Driven Business Processes

As a multi-function Global Business Services Leader, Steve Fox knows a thing or two about global business processes and “managing with data”.

But even he agrees that these challenging aspirations in major businesses, even at a time when this is a critical pre-condition for greater digitization and transformation.… Read More

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Digitizing Risk Management & Control Beyond COVID


Impact of Post-Modern ERP landscapes and Cloud Applications

Following on from our highly successful S/4HANA enabled Transformation webcast with Dr Hermann Schuster, Chief Digital Officer at Arlanxeo, this webcast aimed to dig deeper and answer the question: “how do we digitize risk management and control to respond to working model, agility, speed and cost demands accelerated by COVID?”… Read More

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Addressing User Access Risk: From Probable Threat to Managed Control


“The sudden rise in focus on attestation over user access is linked to the fact that PCAOB Audit Firm Inspections last year were very hot on this issue and so external audit firms have been taking a firm line on this with their clients, which in turn means the clients are getting audit issues raised where they might not have done before.”Read More

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Moving the Needle on GBS Performance In Crisis Recovery


COVID-19 has been big test for the resilience and agility of GBS and Shared Services organisations as well as business as a whole.

Many have met the challenge head-on and achieved more than anyone expected In short time frames.

Recovery from this crisis, however, will not be a return to normal.… Read More

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Streamlining Financial Risk Management and Control at Starbucks


Effective risk management is a key requirement for a major public company at any time. The current crisis, changing working patterns and the related economic challenges has raised the priority of this still further for every CFO.

But there are some systemic problems with current approaches to financial risk management.… Read More

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When Cash is King; Strategies for Leadership in Turbulent Times


CFO’s and Treasurers worldwide are looking to preserve liquidity and keep a tight rein on cash in the current volatile business times. This situation will not change any time soon and even is likely to be part of the “New Normal”.… Read More

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Pop up Session: Order to Cash, Credit and Accounts Receivable in a Crisis


This is our 3rd “Pop-Up” webinar in our “Isolation Series”, designed to keep our minds on the “Important” as well as “Urgent” in these surreal times.

In a prolonged period of ultra-low interest rates, we have entered this crisis period where “Cash is not only King, it is President and Prime Minister ” and Credit, credit terms and Accounts Receivable are on the front line of operational decisions.… Read More

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