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The 8 Traps in Change & Transformation


In a recent survey, 75% of business leaders agreed that the business emphasis is now shifting, as a result of the crisis, from enterprise-wide transformation initiatives to more targeted process change and continuous improvement.

Our research showed that some of the biggest transformational challenges remain present whether you choose to “Go Large” or go “Small, Incremental and Continuous”.… Read More

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What COVID has taught us about Behavioural Change


Over the past 9 months, we’ve all experienced a fundamental change in habits and behaviors. Some people found these changes immediately beneficial. some made the conscious decision to embrace them, whilst others have found it stressful and difficult. For many, there has been a “mask of calm” covering true feelings.… Read More

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Why is Data Governance failing Digital Transformation?


Why is Data Governance failing Digital Transformation?

Executives in every industry know that data is important. Without it, there can be no digital transformation to propel the organization past competitors. There are no analytics driving new sources of revenue. Even running the basic business well isn’t possible. 

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What are the 4 Transformation Imperatives for the next Decade?


What are the 4 Transformation Imperatives for the next Decade?

We have discussed the trade-off between cost and value for many years and in many of our newsletters. It’s a tricky compromise at the best of times.

After a decade of efficiency gains in most functions, and Finance, IT, Shared Services and GBS are no exceptions, our future is predicated on speed, consumer intimacy and insight, and the integrated end-to-end processes that can deliver on these promises.

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