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Is Your Data Strategy an Island, a Bridge or a Rapid Response Team?


Is Your Data Strategy an Island, a Bridge or a Rapid Response Team?

Implementing an effective data and insights strategy. It’s certainly a business goal for most leaders.

However, easier said than done… There is a natural tension between management’s need for rapid response data insights into business processes and operations and the reality of understanding, structuring, cleansing, curating and delivering this data insights capability “as a service”.

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Is your Data Strategy an “Island”, a “Bridge” or a “Rapid Response Team?


As an organization, you are certainly planning or rolling out an enterprise-wide data strategy. You probably have done anything from setting up a lab, building data lakes, acquiring analytics and process mining platforms to hiring/contracting the appropriate staffing for it. You may even have appointed a “Chief Data and Analytics Officer”

You already know that it takes time and effort to bridge the gap between what that data strategy is designed to achieve and the direct needs of the business leaders and process owners to exploit data insights to optimize and transform operations today.… Read More

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Does Your GBS Have a 5th Gear?


Does Your GBS Have a 5th Gear?

The “front office” is all about winning and sustaining our Customer relationships. The “middle office” is all about product (or service) design, manufacturing, logistics, getting product to the customer. The “back office” is everything else.

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Continuous Improvement… Changing the wheels at speed?


Continuous Improvement… Changing the wheels at speed? 

In a recent survey we ran in the heat of COVID summer, 75% of Shared Services and GBS leaders agreed that the business emphasis is now shifting, as a result of the crisis, from large scale transformation initiatives to more targeted process change and continuous improvement.

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Data Culture is the new Business Challenge 


Data Culture is the new Business Challenge 

In the clamour of constant challenge to be more data-driven, businesses worldwide are pushing the agenda on a data-driven culture and processes. “Without data, all you have is an opinion” as the legendary engineer W.

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8 Hidden Traps in Process Change, Continuous Improvement & Transformation


In a recent survey we ran in the heat of COVID summer, 75% of Shared Services and GBS leaders agreed that the business emphasis is now shifting, as a result of the crisis, from large scale transformation initiatives to more targeted process change and continuous improvement.… Read More

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SOX drives greater value for CEO, CFO in 2020? 


SOX drives greater value for CEO, CFO in 2020?

The COVID-19 crisis really does highlight to us the importance and value of managing financial risk and controls effectively.

The 2020 State of SOX and Internal Controls Report presented us with some eye-catching insights.

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