Thinking

Here you’ll find our opinions, viewpoints and rants. But don’t forget to add your comments – good or bad – on anything you like or loathe. We value your feedback.

Nailing it Shut: The “Missing Link” in Managing Change, Programs and Projects
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Goals, plans, intent and intellect simply aren’t enough – ‘nailing it shut’ is the hard, final yards of any activity. Organisational shifts are built in part on Insight, Vision, Strategy, and Leadership. But equally importantly, maybe more so, they are built on execution.… Read More

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Maximising the Returns of our Customers’ Investments – Business Partnering
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Many of our customers have been investing in Consider Solutions for several years, at the critical nexus of finance processes, risk, control & compliance and ERP/IT enablement.

Your business is evolving. There are market-driven cycles that are affecting all industries. There is a greater need for business agility to respond to change and influence change, fast.… Read More

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GPO Summit London – Top 10 Takeaways
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In September SharedServicesLink hosted their 2017 Global Process Owner (GPO) and Process Excellence Summit.

It seems only yesterday that I participated in the North American GPO Summit (my findings were summarised here) so I thought I should share some perspective on what has developed after 5 months!… Read More

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Look Up, The World Has Changed
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It has become a cliché that “Change is the only Constant”, that the pace is relentless and that you ought to ‘stand by your beds’ because it’s getting worse. And these days we blame consumer expectations, artificial intelligence, digital channels, Brexit, Trump or the rise of the Gig Economy.… Read More

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GDPR: Get All The Facts Before You Act
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The May 2018 deadline for the enforcement of the General Data Protection Regulation (GDPR) is only some 6 months away and the commercial market is already showing signs of overheating: conferences, certification offers, tools and the supporting stream of gloomy stories and polls to get the flow of “fear-buying” going.… Read More

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Optimising KPIs For the P2P GPO
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KPI’s – everyone is talking about them, most of us use them, but few of us are using them very well. We have all had mixed experiences and suffered from unintended consequences. Designed to help performance, but sometimes acting as more of a hindrance, it can be an uphill struggle to make KPI’s work better for us and help our teams and organizations achieve their best.… Read More

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The Last Mile of Segregation of Duties (SoD): More Technology is NOT the Answer
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I recently chaired a webcast discussion on the topic of Segregation of Duties (SoD) with an invited audience of over 200 internal controls, risk and compliance professionals. Given the numerous requests, I have succumbed to the pressure to document and summarise the key observations and conclusions.… Read More

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10 Things I Learned About Global Process Ownership (GPO)
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There is little doubt now the Global Process Owner is emerging as a leadership role with a sales focus on people, process and change. Just as the early Shared Services Leaders found.

I was lucky enough to be invited, attend and share experiences at the Global Process Ownership Summit, chaired by Susie West of sharedserviceslink, on a rainy two days in Chicago at the end of May.

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What I Learned from the BP Purchase to Pay (P2P) Global Process Owner (GPO)
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I was very fortunate to have had the opportunity to interview Mark Miles, former P2P Director at BP.

Global Process Ownership (GPO) is the ‘role de jour’ of the transformational business. Everyone is talking about it, many are doing it but few are doing it very well.

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Enterprise Risk Management (ERM): From “Fact to Act”
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COSO Enterprise Risk Management (ERM) Framework

Enterprise risk management (ERM or E.R.M.) in business includes the methods and processes used by organizations to manage risks and seize opportunities related to the achievement of their objectives. ERM provides a framework for risk management, which typically involves identifying particular events or circumstances (risks and opportunities) relevant to the organization’s objectives (goals and targets), assessing them in terms of likelihood and magnitude of impact, determining a response strategy, and monitoring progress.… Read More

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