Here you’ll find our opinions, viewpoints and rants. But don’t forget to add your comments – good or bad – on anything you like or loathe. We value your feedback.
The governance of End-to-End Processes and the related discipline of Global Process Ownership (GPO) have become hot topics for management over recent years. GPOs are popping up all over the business, with a strong centre of gravity in the Finance and Shared Services functions.… Read MoreRead More
Every year we are all inundated with various pundits’ views of what’s in store for the new year. We are only 5 days into 2018 and already we have digested enough of this to give us festive indigestion.
So we thought we would try and take our own medicine, simplification and standardisation – as we do with processes, systems, policies and procedures…this is our attempt influenced by our own and our clients experiences from around the world.… Read MoreRead More
Goals, plans, intent and intellect simply aren’t enough – ‘nailing it shut’ is the hard, final yards of any activity. Organisational shifts are built in part on Insight, Vision, Strategy, and Leadership. But equally importantly, maybe more so, they are built on execution.… Read MoreRead More
Many of our customers have been investing in Consider Solutions for several years, at the critical nexus of finance processes, risk, control & compliance and ERP/IT enablement.
Your business is evolving. There are market-driven cycles that are affecting all industries. There is a greater need for business agility to respond to change and influence change, fast.… Read MoreRead More
In September SharedServicesLink hosted their 2017 Global Process Owner (GPO) and Process Excellence Summit.
It seems only yesterday that I participated in the North American GPO Summit (my findings were summarised here) so I thought I should share some perspective on what has developed after 5 months!… Read MoreRead More
It has become a cliché that “Change is the only Constant”, that the pace is relentless and that you ought to ‘stand by your beds’ because it’s getting worse. And these days we blame consumer expectations, artificial intelligence, digital channels, Brexit, Trump or the rise of the Gig Economy.… Read MoreRead More
The May 2018 deadline for the enforcement of the General Data Protection Regulation (GDPR) is only some 6 months away and the commercial market is already showing signs of overheating: conferences, certification offers, tools and the supporting stream of gloomy stories and polls to get the flow of “fear-buying” going.… Read MoreRead More
KPI’s – everyone is talking about them, most of us use them, but few of us are using them very well. We have all had mixed experiences and suffered from unintended consequences. Designed to help performance, but sometimes acting as more of a hindrance, it can be an uphill struggle to make KPI’s work better for us and help our teams and organizations achieve their best.… Read MoreRead More
I recently chaired a webcast discussion on the topic of Segregation of Duties (SoD) with an invited audience of over 200 internal controls, risk and compliance professionals. Given the numerous requests, I have succumbed to the pressure to document and summarise the key observations and conclusions.… Read MoreRead More
There is little doubt now the Global Process Owner is emerging as a leadership role with a sales focus on people, process and change. Just as the early Shared Services Leaders found.
I was lucky enough to be invited, attend and share experiences at the Global Process Ownership Summit, chaired by Susie West of sharedserviceslink, on a rainy two days in Chicago at the end of May.… Read More