Upcoming Events

Event date:

Webcast: The KPI Paradox and the Purchase to Pay (P2P) Cycle


KPI’s – everyone is talking about them, most of us use them, but few of us are using them very well. We have all had mixed experiences and suffered from unintended consequences. Designed to help performance, but sometimes acting as more of a hindrance, we need to make KPI’s work better for us and help our teams and organizations achieve our best.

In our research efforts and experience of working with many large companies, we have built a knowledge base of best practices of how to optimise and identify effective performance measures. We will be sharing practical experiences of getting KPIs to work for your business and your process, how to optimise measures to achieve targets while minimising undesirable consequence and how to avoid death by KPI syndrome.

Join us on 22nd June as our panel of experts offer best practices, advice and experiences on how to optimise KPI’s to work for you instead of against you.

In this webcast we will cover the agenda as follows:

  • What are the challenges and advantages of KPIs?
  • Common pain points
  • The role of the GPO and KPI’s
  • Discuss how to drive the desired behaviour with KPI’s
  • The KPI Watermelon effect
  • Thoughts for the road

The lessons learned are applicable to KPIs in general but the examples will focus on the P2P cycle to ensure the takeaways are as specific as possible.

There will be time for Q&A in this 45 minute webcast.

Click here to register

We look forward to you joining us. If you are unable to attend the live session, please register as normal for the event and you will receive a copy of the recording of the webinar.