Live Events & Webcasts
Over 500 organisations responded to our 2019 Global Purchase to Pay/Source to Pay Survey. This was no small feat – our aim was to build a comprehensive, unbiased (by any specific product marketing agenda), truly global survey for those responsible for Source to Pay, Purchase to Pay or sub processes (Source to Contract, Invoice to Pay etc).… Read More
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In large global businesses, we spend a lot of time on strategy, organisation, leadership, change management, process, and technology, amongst other things. We invest energy into thinking about skillsets.… Read More
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We have hosted a number of discussions sharing research that Shared Services leaders are focussed on driving their reputation from a purely cost saving focus to one of value creation.… Read More
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Risk management has grown to be a key discipline in all areas of business, from strategy, operations, finance, sales & marketing, HR, product management, manufacturing, supply chain, customers and intermediaries – the list goes on.… Read More
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One of the biggest inhibitors to end-to-end process transformation and optimization in Shared Services is not the lack of available automation. Rather, the challenge is aligning stakeholders and participants across the end-to-end process and the value chains that connect the business to its customers, suppliers and ecosystems.… Read More
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It is no longer enough for businesses to be viewing risk management as an after the fact assessment or compliance exercise. At a time where markets, consumers, ecosystems, business models and processes are undergoing massive change, we need a better way of managing risk in a proactive rather than reactive manner.… Read More
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Shared Services and Global Business Services started out with an efficiency promise of centralization, simplification, standardization and automation. Competing and sometimes co-operating with outsourced providers, many started with a ‘Lift & Shift’ of regional capabilities into one or many central service locations.… Read More
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There is no progress without the experience, skill, opinion and feedback of the people leading and working on the frontline of business.
We have had a great initial response to the launch of a comprehensive survey on opportunities, performance inhibitors and challenges in the Purchase to Pay process.… Read More
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Despite tech fuelled optimism, there is growing list of major organizations that have experienced failed or stalled Transformation programs. Sharing his experiences as the Global Process Owner, and leader of global Purchase to Pay Transformation program at BP, Mark Miles discussed lessons from the frontline, observations, recommendations and best practices developed in the “school of hard knocks” in driving transformational change in the end to end Source to Pay process.… Read More
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Balancing the C-Suite’s demands for “Digital Transformation” for tomorrow whilst operating the most cost-effective processes today is challenging, to say the least.
Shared Services Leaders, Process owners, IT leaders, practitioners, experts & executives are pulled in multiple directions between the priorities for today and tomorrow.… Read More
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