Shared Services and Global Business Services started out with an efficiency promise of centralization, simplification, standardization and automation. Competing and sometimes co-operating with outsourced providers, many started with a ‘Lift & Shift’ of regional capabilities into one or many central service locations.… Read More

Despite tech fuelled optimism, there is growing list of major organizations that have experienced failed or stalled Transformation programs. Sharing his experiences as the Global Process Owner, and leader of global Purchase to Pay Transformation program at BP, Mark Miles discussed lessons from the frontline, observations, recommendations and best practices developed in the “school of hard knocks” in driving transformational change in the end to end Source to Pay process.… Read More

Balancing the C-Suite’s demands for “Digital Transformation” for tomorrow whilst operating the most cost-effective processes today is challenging, to say the least.

Shared Services Leaders, Process owners, IT leaders, practitioners, experts & executives are pulled in multiple directions between the priorities for today and tomorrow.… Read More

We are of course not trying to imply your S2P/P2P process is in chaos, but, in Chaos Theory, “The Butterfly Effect” is the sensitive dependence on early conditions in which a small change can result in massive differences in a later state.… Read More

An ugly statistic to kick off 2019!

Up to 80% of finance effort is spent acquiring and preparing data for reporting, leaving as little as 20% for value added analysis and decision making .

We have been researching both the problem and potential solutions with clients around the world.… Read More

P2P process owners, practitioners, experts & executives are pulled in multiple directions between competing priorities that are in constant flux – the drive for greater efficiency, the promise of the latest technology, complex ERP landscapes, pressures on working capital and significant structural business changes to name but a few.… Read More

We held a 30 minutes webcast in partnership with the Accounts Payable Association, sharing insights on AP/P2P processes, the structural changes underway and the real impact of emerging technologies. You might think you know about RPA, but this was a broader discussion with some new insights, and we all learned something new!… Read More

Internal Controls over Financial Reporting are a key strategy in managing financial process risk in the organisation. Finance owns the governance obligations over ICFR as the 2nd Line of Defence just as Audit owns the independent assurance as 3^rd Line.… Read More

Digital Transformation is the strategy discussion in every boardroom. However, whilst technology is a critical enabler, the focus of the most successful ‘digital’ businesses is the new consumer, the business model that creates intimacy and convenience, and the processes that drive that model.… Read More

Fraud is still a taboo subject for most businesses. We know it’s there, the statistics tell us that it represents more than 5% of revenues lost, and every organization suffers, and yet it is very rarely, if ever discussed.

Sometimes the excuse for dismissing the fraud topic is related to perceived ‘materiality’ of potential losses.… Read More