Technology, Process & Behaviour

By taking a balanced approach to addressing the challenges and opportunities presented by Technology, Process and Behaviour, Consider deliver practical, working solutions to intractable business problems.

Technology – our philosophy is to combine the use of existing tools and technologies that support the business today with the best-in-class industry technologies that make major business impact. Technology is incredibly powerful, but our experience only serves to reinforce that the power is only delivered at the point of productive work when applied and specialized to a meaningful work-stream or process and optimized for the vagaries of human behaviour.

Process – working with our clients, we try to ensure that technology is applied to maximum effect on the key outcomes in the business process in question, whether that is sales productivity, bid/offer cycle time, quality of service, control of risk, efficiency of resourcing, partner relationship optimization, supplier quality management or dissemination of timely management information.

Behaviour – we have learned that new systems and processes get used successfully when there is clear communicated value for the individual as well as the organization. Much is made of the ‘cultural barriers’ to technology adoption, but when technology implementation is focused on real business processes with clear outcomes, consideration is taken of the ‘working practice’ as well as the ‘official’ business process, and there is clarity on any conflict in management ‘incentives’, new systems and processes can and do get embraced to deliver value fast. Whether you call this ‘change management’, ‘human factors’ or ‘cultural fit’, the approach works.

With major service lines in Collaborative Working and Collaborative Applications and Internal Controls Management and Sustainable Compliance, Consider is proud to serve over 50 organisations as respected and diverse as Novartis, T-Mobile, Ogilvy & Mather, Siemens, UBS, Schroders, Atos Origin, Daimler Chrysler and Quaker Chemical, to name a few.